To work in any customer service profession takes a lot of patience and learning when to bite your tongue. I work for one of the largest airlines in the United States. I have worked in several different professions; however, I would have to say that the airline travel profession sees everything that you can imagine the worst in people, the best in people, and the plain out cluelessness in people. I would like to know why the average person can find their way around town by reading signs, following directions, or just by using their common sense; however, in an airport they become brain dead. That can’t find the simplest thing, the restroom! I work in one of the largest airports in the United States, it does have signs posted everywhere. If people would just read and follow directions, like they do outside of the airport, there would be less confused and lost people in the airports. The questions I answer all day go from the easiest to the most ridiculous things you have ever heard.
If I could just video tape for one day, my experience in the George Bush Houston Intercontinental Airport, and send it to America’s Funniest Home Video’s. People would then get a glimpse of not only what they look like walking around with a “dazed” expression, but what they sound like, which is more important! I enjoy my job; however, sometimes it can be quite stressful dealing with the cluelessness of some air travelers all day long. Most of the time, I just spend my day laughing at some of the things that are asked or said throughout the day. Where can you go and get paid and have this much fun laughing at people and the things they do and say all day? Go and work for the airlines and you will see just how funny people can be or how much smarter the kids really are today!

Nice blog, and so true. G.B. airport really is the easiest to get around, unless there is construction. I wonder what the folks who work at Alanta's airport must think. I work in a hospital and people are the same way there. They will stare at the signs, with arrows, and ask ,"how do I get to ER?"
ReplyDeleteHa! That was an awesome blog and it started my moring off with a laugh! I'm glad you laugh at work and enjoy your job!
ReplyDeleteGreat blog, sounds like that can get pretty annoying!
ReplyDeleteI can imagine how stressful that can get. Nice blog.
ReplyDeleteI loved this blog post because one of my most favorite past times is flying on airplanes. I enjoy airports because of their vast signs and easy directions. The only thing i detest about airports is going though security. Flying is always exciting to me and i can understand the confusion some people have in airports. Miranda Scott
ReplyDeleteI always wondered how flight attendents took their job, i cant stand flying as if you crash there is a great chance you wont live.
ReplyDeleteSounds like a fun job, better than sitting somewhere bored. good blog. (:
ReplyDeletePeople need to arrive at the airport a lot earlier then they do now so they don't rush themselves. It's funny seeing those people at the airport though.
ReplyDeleteThanks everyone for the comments, I enjoyed them. You don't realize how funny people can be until you work with the public. The funny things people do, the way they act, the things they say, and the way they dress. They can keep you laughing all day.
ReplyDeleteTruly a nice Blog, it makes you think about your job. I know cause I used to work a Job that requires aiding and interacting with people so it can be funny and stressful
ReplyDeleteGlad you enjoy it